These Membership Terms of Use (the “Terms”) govern your participation in the Meraki Community (the “Community”), which is owned and operated by Meraki Wellness Center LLC (“Company,” “we,” “our,” or “us”). “You” means each purchaser, member, user, or participant.
By purchasing, enrolling in, accessing, or using the Community, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not purchase, access, or use the Community or any portion of it.
These Terms apply to all membership benefits and materials, including educational content, live or recorded calls, webinars, videos, audio, emails, PDFs, worksheets, guides, handouts, slides, community posts, resources, and other information or intellectual property provided through the Community (collectively, “Community Content”). Please also review our Privacy Policy .
01. Information and Education Only; Not Medical Advice
The Community is provided for informational, educational, and coaching purposes only. It is not medical advice, chiropractic advice, medical care, or individualized healthcare advice, and it is not the practice of medicine, chiropractic care, dietetics, counseling, psychiatry, psychology, psychotherapy, or another licensed healthcare profession.
The Community does not diagnose, treat, cure, or prevent any disease or medical condition. Although Dr. Torrie Thompson, DC is a Doctor of Chiropractic licensed in Texas, her participation is educational in nature. No chiropractic or medical services are provided through the Community, and participation does not create a doctor–patient relationship between you and Dr. Thompson, Meraki Wellness Center LLC, or any Community coach, practitioner, or provider.
Community Content, live calls, Q&A sessions, educational sessions, discussions, and membership resources are intended for a general audience. Questions may be discussed for general educational purposes, but responses are not individualized diagnoses, treatment recommendations, medical assessments, or personal healthcare plans.
Do not use Community Content as a substitute for professional medical advice, diagnosis, or treatment. Do not disregard, avoid, or delay professional care because of anything you read, view, or hear through the Community. Consult a qualified healthcare professional about medical conditions, medications, supplements, treatments, or significant changes to your healthcare routine. Your decision to use Community information is voluntary and at your own risk.
Statements about dietary supplements and other products have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent disease. The Company does not promise that a particular supplement, product, laboratory test, strategy, or resource is safe, necessary, appropriate, or effective for you.
02. Eligibility and Community Benefits
The Community is intended only for individuals who are at least eighteen (18) years old. By purchasing or accessing it, you represent and warrant that you meet this requirement. Use or purchase by anyone under eighteen is unauthorized.
The Community is an ongoing educational membership designed to provide health and wellness education, resources, support, and member benefits. Depending on the offer and benefits currently available, active members may receive:
- Live Q&A calls with Dr. Torrie Thompson and/or the Meraki Wellness Center team;
- Educational sessions with Dr. Thompson, Meraki team members, or guest speakers;
- Access to educational resources and Community Content;
- Access to the online Meraki Community platform;
- Member pricing or discounts on eligible supplements, laboratory testing, visits, consultations, or educational services; and
- Other resources, events, discounts, or benefits the Company may make available from time to time.
Benefits and discounts are available only while your membership is active and in good standing. Discounts are for your personal use, are non-transferable, have no cash value, and may not be shared or combined with other promotions unless expressly stated. They do not apply retroactively.
The Company may add, remove, modify, substitute, or discontinue Community benefits, content, schedules, speakers, platforms, or other features. A change to membership benefits does not create a right to a refund or credit for prior payments, and membership does not guarantee access to any particular practitioner, coach, speaker, test, product, appointment, or service.
03. Monthly Membership, Payment, and Automatic Renewal
The Community is offered as a recurring, month-to-month membership. Your payment method will be charged the membership fee disclosed at enrollment. Membership automatically renews each billing period, and your payment method will be charged until you cancel.
By purchasing membership, you authorize the Company and its payment processor to charge your payment method for each recurring payment without additional authorization before each charge. Your billing date generally corresponds to your enrollment date, subject to adjustments made by the applicable payment processor or membership platform.
The Company may change the membership price with reasonable advance notice. Any price change applies prospectively and does not affect charges already processed.
04. Cancellation Policy
You may cancel before your next scheduled billing date through the cancellation function in your membership account, when available, or by contacting Meraki Wellness Center at [email protected] . Cancellation takes effect at the end of your current paid billing period.
You will retain access to the Community and applicable benefits through the remainder of the period already paid. At the end of that period, access and active-member benefits end and you will not be charged for another period.
Membership fees already processed are final and non-refundable. The Company does not provide prorated refunds or credits for unused time. Failure to attend calls, use Community Content, purchase discounted products, or otherwise participate does not entitle you to a refund, credit, extension, or prorated fee. It is your responsibility to cancel before the next billing date.
05. Declined or Failed Payments
You are responsible for maintaining accurate and current payment information. If a recurring payment is declined or cannot be processed, the Company or its payment processor may retry the charge and notify you.
The Company may suspend your access to the Community, Community Content, calls, discounts, and other benefits until your account is current. If payment remains outstanding, the Company may terminate your membership. You remain responsible for valid charges incurred before cancellation or termination.
06. Live Calls and Q&A Sessions
The Community may include live Q&A calls, educational sessions, guest presentations, or other live programming. Frequency, timing, duration, format, hosts, and availability may change, and the Company does not guarantee that a particular person will host or attend a particular session.
The Company does not guarantee that every question will be answered. Due to time limits, membership size, the nature of a question, or other considerations, the Company and its representatives retain discretion over which questions and topics are discussed. Live calls and Q&A sessions are general education, not private consultations or individualized healthcare appointments.
07. Intellectual Property and Limited License
The Community and Community Content belong to the Company or its affiliates, licensors, successors, assigns, or suppliers unless otherwise stated. They are protected by copyright, trademark, and other intellectual-property laws.
While you are authorized to access the Community, the Company grants you a limited, revocable, non-transferable, non-sublicensable, non-exclusive license to use Community Content solely for your personal, non-commercial use. Your membership does not transfer ownership of any Community Content or intellectual-property rights.
You may not share membership access, credentials, recordings, downloads, resources, or other members-only information. You may not copy, reproduce, republish, upload, distribute, sell, resell, license, sublicense, display, disclose, modify, create derivative works from, or commercially exploit Community Content without the Company’s prior written permission. You may not present it as your own or incorporate it into another course, program, service, presentation, coaching material, clinical material, or commercial offering. All rights not expressly granted are reserved.
Permission to use one specific item does not authorize use of any other item or use in any other manner. Requests must be made in writing before use by contacting [email protected] .
08. Community Conduct and Member Information
We strive to maintain a respectful, supportive environment. You may not post, upload, transmit, or distribute content that is harassing, abusive, threatening, discriminatory, defamatory, obscene, knowingly false, unlawful, or otherwise inappropriate. Bullying, personal attacks, and abusive behavior toward members, representatives, speakers, or staff are not tolerated.
You may not solicit business, advertise, recruit clients, collect member contact information, or commercially solicit Community members without express written permission. You may not copy, screenshot, record, distribute, or publicly share another member’s posts, questions, comments, images, personal information, or statements from the Community or live calls.
Other members may share experiences, opinions, and suggestions. Their statements are their own, do not necessarily represent the Company or Dr. Thompson, and are not verified by the Company. The Company is not responsible for your reliance on information shared by another member. The Company may remove content or suspend or terminate access for conduct it reasonably determines violates these Terms or interferes with the Community.
09. Privacy and Submissions
Carefully consider what you voluntarily disclose through discussions, calls, Q&A sessions, comments, posts, or other interactive features. Other members may see, hear, or access information you share. Although members are prohibited from sharing information outside the Community, the Company cannot guarantee that every participant will comply. You share personal information within the Community at your own risk.
When you voluntarily submit comments, questions, feedback, photographs, images, videos, or other materials (“Submissions”), you represent that you have the right to share them. Ordinary Community participation does not automatically authorize the Company to publicly use your name, likeness, health information, or personal story as a testimonial or advertisement. If the Company wishes to use an identifiable submission for marketing or advertising, it may request separate permission or authorization where appropriate.
10. Account Access and Passwords
You agree to provide accurate, current information when registering. Your membership and account are for your personal use only. You are responsible for protecting your username, password, and account credentials, and you may not share them with another person.
If the Company reasonably believes an account is being shared or misused, it may suspend or terminate access without refund. The Company may also disclose information when required by law or when reasonably necessary to protect rights, safety, the Community, or its operations.
11. No Guarantees, Warranties, or Assumption of Risk
The Company does not guarantee any health, wellness, financial, personal, or other outcome from participating in the Community or using Community Content. Every person is different, and outcomes depend on circumstances outside the Company’s control. Testimonials and individual experiences do not guarantee that you will achieve the same or a similar result.
The Company makes reasonable efforts to provide useful educational information, but health and wellness information evolves. Community Content may not always be complete, current, accurate, or free from errors, omissions, or inaccuracies.
The Community and Community Content are provided “as is” and “as available.” To the fullest extent permitted by law, the Company disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, suitability, availability, and uninterrupted or error-free operation.
Access may be limited or unavailable because of maintenance, updates, technical problems, internet outages, security issues, third-party platform failures, or circumstances outside the Company’s control. Temporary interruptions do not create a right to a refund or credit. The Company may change the website, application, social platform, or technology used to provide the Community.
12. Limitation of Liability and Third-Party Resources
To the maximum extent permitted by law, you agree that Meraki Wellness Center LLC and its owners, members, managers, employees, contractors, agents, representatives, successors, and assigns (the “Releasees”) are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your participation in the Community or use of Community Content. Your use of Community information is voluntary and at your own risk. Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.
The Community may reference or provide access to third-party supplements, laboratories, products, services, websites, practitioners, or other resources. The Company may receive compensation, commissions, affiliate revenue, or other financial benefits when you purchase through Company-provided links, stores, or arrangements. Third parties are independent and outside the Company’s control. The Company does not guarantee their availability, safety, quality, effectiveness, performance, shipping, pricing, or continued availability. Discounts may change or end, and you are free to purchase from vendors of your choice.
13. Modifications and Termination
The Company may modify the Community, Community Content, benefits, discounts, schedules, platforms, or these Terms. When legally required or when a material change affects your recurring membership, the Company will provide notice in accordance with applicable law. Continued use after updated Terms take effect constitutes acceptance to the extent permitted by law.
The Company may suspend or terminate membership for violating these Terms, misusing Community Content, sharing access, engaging in inappropriate conduct, failing to pay, or materially interfering with the Community or Company operations. Where termination results from your violation, no refund or credit will be provided for the remaining billing period to the extent permitted by law. Provisions relating to intellectual property, privacy, disclaimers, liability, dispute resolution, and other provisions intended by their nature to survive will continue after termination.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. If a dispute arises, please contact the Company in writing first so the parties may attempt to resolve it informally.
If the dispute cannot be resolved within a reasonable period, it will be resolved through binding arbitration before a single arbitrator under the applicable American Arbitration Association rules, except where applicable law provides otherwise. By agreeing to arbitration, you and the Company generally waive the right to have covered disputes decided by a judge or jury in court. Unless applicable law requires otherwise, arbitration will take place in Travis County, Texas. Either party may pursue qualifying matters in small claims court or seek injunctive or equitable relief where permitted by law.
15. Users Outside the United States and General Terms
The Company operates the Community from the United States and does not represent that Community Content or benefits are appropriate or legally available in every jurisdiction. If you access the Community from outside the United States, you do so on your own initiative and are responsible for applicable local laws. Certain products, supplements, testing, services, and discounts may not be available outside the United States.
If any provision is invalid, unlawful, or unenforceable, it will be severed or limited only as necessary, and the remaining provisions will continue in effect. The Company’s failure to enforce a provision is not a waiver of that provision or the right to enforce it later.
Questions about these Terms or your membership may be sent to [email protected] . Cancellation requests may also be submitted through your membership account when that functionality is available. To avoid the next recurring charge, cancellation must be completed before your next scheduled billing date.
Questions about these Terms or your membership may be sent to [email protected]. Cancellation requests may also be submitted through your membership account when that functionality is available. To avoid the next recurring charge, cancellation must be completed before your next scheduled billing date.